Booking Cancellations: Cancellations may be subject to specific terms based on the service booked. Clients are advised to review the cancellation policy associated with their specific booking.
Refund Eligibility: Refunds, if applicable, are processed based on the terms outlined during the booking. Eligibility for a refund varies depending on the service provided and the time of cancellation.
2. Procedure for Refunds
Contact Us: To request a refund, please contact us via phone or visit our office address during our business hours.
Provide Details: When requesting a refund, please provide relevant booking details and any supporting documentation required.
Refund Processing: Once the eligibility for a refund is confirmed, Stay Safe Travels will initiate the refund process. The time it takes for the refund to reflect in your account may vary based on the payment method and banking procedures.
3. Non-Refundable Services
Certain services may be non-refundable. This includes, but is not limited to, last-minute bookings, special offers, or services explicitly labeled as non-refundable at the time of booking.
4. Changes to the Refund Policy
Stay Safe Travels reserves the right to modify or update the refund policy at any time. Any changes made will be effective immediately upon posting on our website or notifying clients directly.
5. Contact Us
If you have any further questions or require clarification regarding our refund policy, please contact us using the details provided above.
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